Inkwell Agency Limited Privacy Notice
This privacy notice tells you what you can expect us to do with your personal information.
Our contact details
Email: hello@inkwellagency.co.uk
What information we collect, use, and why
We collect or use the following information to process your application or subscription and, if you agree, to email you about other products and services we think may be of interest to you:
- Names and contact details
- Marketing preferences
- Customer or client accounts and records
- Records of consent, where appropriate
Lawful bases
Our lawful bases for collecting or using personal information are:
- Consent: The individual has given clear consent to process their personal data for a specific purpose and has the right to withdraw this consent at any time.
- Legitimate interest:
- Direct marketing (including applications, newsletters, surveys, promotions, refresh consent for future contact). We also store your preferences to improve future targeting, ensuring that we do not send too many communications. We also use information to review the success of campaigns using data we already hold.
- Promotional communications: To enable the creation of media articles as agreed in advance. Use of photographs used at our events where attendees have been informed in advance that photographs will be taken.
- Contact management: To keep records of people we work with and wish to communicate with about our work and ways they can help, including sponsors and partnerships, and investors.
Where we get personal information from
- People directly
How long we keep information
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Who we share information with
- Data processors
Appeal
This data processor does the following activities for us: They are our website host.
Mailchimp
This data processor does the following activities for us: They are our email marketing platform.
Jotform
This data processor does the following activities for us: They are our online form building software. We use this to build competition applications and process the data submitted.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal data.
- Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
- Your right to withdraw consent – When we use consent as our lawful basis, you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you. We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 2nd May 2024.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Cookies
Your cookie consent history
| Date | Version | Consents |
|---|
What data breach procedures we have in place
In the event of a data breach, we have a protocol in place to contact the Information Commissioner’s Office and all our registered website users, in line with legally required timelines. However, as we do not collect personal information about general website visitors, we do not have a protocol in place for contacting general website visitors in case of a breach.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated – 30 April 2024
